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TERMS & CONDITIONS

A legal disclaimer

Welcome to The Dog and Crook website. These Terms and Conditions govern your use of our website and any services provided by Taste The World Operating The Dog and Crook, located at: 18 Brambridge, Eastleigh, SO50 6HZ
Email: thedogandcrook@tastetheworld.uk
Phone: 01962 808439

By using our website or making a booking, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our site.

Terms & Conditions

1. Use of Our Website

  • You must be at least 16 years old to use our website.

  • You agree not to use our site for any unlawful or harmful purpose.

  • We reserve the right to suspend or terminate access if you breach these terms.
     

2. Bookings & Reservations

  • Bookings are subject to availability and confirmation.

  • You may be required to provide contact details and/or payment information at the time of booking.

  • We reserve the right to refuse or cancel bookings at our discretion, including for suspected fraudulent activity.
     

3. Cancellation Policy

  • If you need to cancel or amend a reservation, please contact us as soon as possible.

  • Cancellation terms may vary depending on the nature of the booking (e.g., large parties or private events may require notice or deposits).

  • Deposits, if taken, may be non-refundable unless otherwise agreed.
     

4. Pricing and Payment

  • All prices are inclusive of VAT unless stated otherwise.

  • We reserve the right to change prices at any time, but confirmed bookings will not be affected.

  • Payments may be taken via secure third-party processors.
     

5. Allergies and Dietary Requirements

  • It is your responsibility to inform us of any allergies or dietary requirements in advance.

  • While we take every precaution, we cannot guarantee the absence of allergens in our dishes.
     

6. Intellectual Property

  • All content on this website—including text, images, logos, and branding—is the property of Taste The World or used under appropriate license.

  • You may not copy, distribute, or use any content without prior written permission.
     

7. User-Generated Content and Reviews

  • If you post comments, reviews, or photos, you grant us a non-exclusive, royalty-free license to use, modify, or display them in our marketing or on our site.

  • You agree not to post anything illegal, offensive, defamatory, or infringing on others’ rights.
     

8. Liability

  • While we strive to ensure accurate information, we do not guarantee that our website will be error-free or continuously available.

  • We are not liable for any loss or damage arising from the use (or inability to use) our website or services, except where required by law.

  • Nothing in these terms limits your statutory rights under UK consumer law.
     

9. Third-Party Links

  • Our site may contain links to other websites. These are provided for your convenience, and we are not responsible for their content or policies.
     

10. Privacy

  • Our use of your personal data is governed by our Privacy Policy. Please read it to understand how we handle your information.
     

11. Changes to These Terms

  • We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised date. Your continued use of the site constitutes acceptance of any changes.
     

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

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